1. Information we may collect

The information we collect depends on how you interact with the store. When you browse, purchase products, contact customer care or otherwise use our services, information may be provided directly by you or collected automatically through the website.

• Contact details such as your name, email address, phone number and mailing address.
• Order and transaction details, including products purchased, delivery information and order history.
• Account or customer-service information that you choose to provide.
• Device, browser, IP address and website interaction data.
• Information received from payment, ecommerce, shipping, analytics or other service providers.

2. How information may be used

We may use personal information when reasonably necessary to provide store services, complete transactions, communicate with you and maintain a secure and functional shopping experience.

• Process and manage purchases, payments, delivery and order-related requests.
• Respond to customer-service, product-support and privacy inquiries.
• Maintain, improve and troubleshoot the website and shopping experience.
• Help detect fraud, misuse, security threats or other potentially harmful activity.
• Comply with legal, regulatory, accounting or recordkeeping obligations where applicable.
• Provide marketing communications where permitted and where relevant preferences allow.

3. Payments and order processing

Payments may be processed through third-party payment providers and the ecommerce platform supporting the store. Depending on your selected payment method, those providers may collect or process information needed to complete the transaction. Viresta does not need to directly receive every piece of payment information handled by those providers.

4. Cookies and similar technologies

The website may use cookies, pixels, local storage or similar technologies to operate essential store functions, remember preferences, maintain your cart, improve security, understand site activity and support analytics.

Some technologies may be controlled by third-party service providers. Your browser or device may provide tools that allow you to limit or remove certain cookies, although disabling essential technologies may affect website functionality.

5. Shopify and service providers

Viresta operates through Shopify and may use additional service providers to support ecommerce, payment processing, shipping, website performance, analytics, fraud prevention and customer communication.

These providers may process information on our behalf or under their own terms when necessary to provide their services. The exact providers used may change as store operations evolve.

6. When information may be disclosed

Personal information may be disclosed when needed to operate the store or when required by law. This may include disclosures to ecommerce, payment, shipping, analytics, security, technology or professional-service providers.

Information may also be disclosed where reasonably necessary to protect the rights, safety, security or property of Viresta, our customers or others, or in connection with a business transaction such as a reorganization, financing, merger or transfer of assets.

7. Data retention

Personal information may be retained for as long as reasonably necessary for the purposes described in this policy, including order fulfillment, customer service, security, recordkeeping, dispute resolution and legal or regulatory obligations.

Retention periods may vary depending on the type of information, the reason it was collected and any applicable legal requirements.

8. Your privacy choices and rights

Depending on where you live, you may have rights relating to your personal information. These may include the ability to request access, correction, deletion or a copy of certain personal information, or to object to or restrict certain processing.

Rights and verification requirements vary by jurisdiction. We may need additional information to confirm your identity before completing certain privacy requests.

9. Marketing communications

If you receive promotional email from Viresta, you may use the unsubscribe option included in the message where available. You may still receive non-promotional communications relating to orders, customer service, security or other necessary store activity.

10. Security

We use reasonable administrative and technical measures intended to support the security of information used in connection with the store. However, no website, transmission method or storage system can be guaranteed to be completely secure.

11. Children's privacy

The Viresta store is intended for general consumer shopping and is not designed specifically to collect personal information from children. If you believe a child has provided personal information inappropriately, please contact us so the matter can be reviewed.

12. International use

Depending on where you access the store and where service providers are located, personal information may be processed in countries other than your own. Data-protection standards and legal requirements may differ between jurisdictions.

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in store operations, technology, service providers, legal requirements or privacy practices. The current version posted on the website will apply to your use of the store.